Meal Management Bags
Meal Prep - storage
At NX.co, our mission is simple: create products that last, perform, and support a “No Excuses” lifestyle. Every item is built with premium materials, strict quality control, and real world testing and we proudly stand behind what we make.
All NX.co products are covered by a lifetime warranty against manufacturing defects.
This includes faults in workmanship, stitching, materials, zippers, hardware or structural failure that occur due to how the product was made.
Our lifetime warranty does not cover:
General wear and tear
Cosmetic damage from normal use
Accidental damage, misuse, or neglect
Damage caused by modifications or repairs not performed by NX.co
Stains, spills, abrasions or friction related marks
Aging or softening of materials from long-term use
To process a warranty assessment, customers must provide:
Clear photos of the issue
A short video showing the defect, if applicable
Order number or proof of purchase
Once submitted, our team will review your claim.
If approved, we will provide a return shipping label so the item can be sent back for inspection, repair or replacement.
If our inspection determines that the issue is not covered under the warranty (e.g., wear and tear or accidental damage), the item can be returned to the customer.
Return postage will be covered by the customer.
We want you to love your NX.co purchase. If you change your mind or are not completely satisfied, you can return the product within 15 days of delivery.
To be eligible, items must be:
Unused
In original condition
Returned with all packaging, attachments and tags intact
Free from wear, marks, or signs of use
Return postage for change-of-mind returns is covered by the customer.
Once the item is received and inspected, a refund will be issued to your original payment method.
Simply contact us at sales@nxco.com.au with:
Your name
Order number
Photos/videos of the issue (if warranty-related)
Brief explanation of the reason for the return
Our team will guide you through the next steps.
Every NX.co product is designed to make your day easier, more organised, and more efficient.
If something isn’t right, we’re here to make it right.